Yes, Most Products Come With A Standard Oem Warranty, Typically Valid For One Year. Some Smallwares May Also Include Warranty Coverage. In All Cases—Whether You Purchase Equipment Or Smallwares—The Applicable Warranty Details Are Clearly Specified And Communicated In The Proforma Invoice Before Purchase
Warranties Usually Cover Manufacturing Defects, Malfunctioning Components, Or Electrical/Mechanical Failures Under Normal Usage Conditions. It Does Not Cover:
Damage Due To Mishandling, Misuse, Or Improper Installation
Wear And Tear
Consumable Parts
Damage Caused During Transit (Unless Insurance Was Opted For)
Warranty Service Is Handled By The Manufacturer’s Authorized Service Center. For Products That Are Out Of Warranty, We May, At Our Discretion, Offer Service Support Through Our Contracted Third-Party Technical Partners, Based On The Product Type And Your Location
Lighthouse Acts As Your Single-Window Support Partner For Warranty Service. We Assist Wherever Possible, Including Coordinating With The Manufacturer Or Service Center If Required. However, Please Note That Lighthouse Is Not Responsible Or Liable For The Execution, Timelines Or Outcomes Of Warranty Claims. All Warranty Obligations Rest Solely With The Respective Manufacturer Or Brand
Warranty Service Is Free Of Cost For Issues Covered Under The Warranty. However, Visiting Charges, Spare Parts, Or Labour May Apply For Services Outside Warranty Scope Or For Non-Covered Damages
If The Issue Is Found To Be Outside The Warranty Terms, Our Team May, Share A Detailed Service Estimate For Repair Or Replacement. We Offer Paid After-Sales Service And AMC Options To Ensure Long-Term Support. Simply Drop Your Query At support@lighthousekitchens.in