We Deliver Across India & Globally

• Ready Stock Items: Dispatched Within 2–3 Working Days After Order Confirmation & 100% Advance Payment
• Custom Fabricated Items: Dispatch Timelines Vary By Product (Usually 1–3 Weeks) After Order Confirmation & 100% Advance Payment
• Estimated Delivery Timelines Are Clearly Outlined In Your Proforma Invoice And Shared With You Prior To Completing The Purchase

Delivery Charges Depend On The Product Category, Order Size, Weight, And Shipping Destination. The Applicable Charges Will Be Mentioned In Your Proforma Invoice

We Work With A Network Of Extremely Credible & Trusted Logistics Partners Experienced In Handling Commercial Kitchen Equipment, Ensuring Safe And Timely Delivery

Pickup Is Generally Not Available, As Most Products Are Dispatched From Warehouses Operating On A B2b Logistics Model. However, In Select Cases, Pickup May Be Possible. Please Contact Our Team To Check Availability And Coordinate Accordingly.

Yes, Once Your Order Is Dispatched, A Tracking Link Will Be Shared With You

Transit Insurance Is Not Mandatory, But We Strongly Recommend Opting For It. It Is Offered As An Optional Line Item In Your Proforma Invoice (Pi) And Involves A Nominal Cost That Provides Valuable Peace Of Mind By Protecting Your Shipment During Transit.

The Insurance Is Arranged Through A Trusted Third-Party Provider

While Lighthouse Is Fully Committed To Supporting You Throughout The Process, Please Note That We Are Not Responsible For The Specific Terms, Conditions, Or Claim Decisions Made By The Insurer. We Will, However, Assist You In Coordinating With The Insurer And Provide All Necessary Documentation And Guidance, Should A Claim Arise

Yes, But Only If The Following Conditions Are Met:

1. You’ve Opted For Insurance In Your Proforma Invoice
2. The Delivery Issue Is Reported Within 24 Hours Of Receipt With Proper Documentation (Photos, Delivery Receipts, Etc.)
3. You Possess Valid Business Documentation Like CIN, Or Other Trade Registrations, As Required For Insurance Processing

Please Inspect The Delivery At The Time Of Receipt. In Case Of Damaged Or Missing Items Or Any Other Issue, Report It Within 24 Hours With Photos, Videos & Any Other Supporting Documents To Support@lighthousekitchens.in We’ll Ensure A Swift Resolution

Yes, We Support Multi-Location Delivery For Bulk Or Chain Orders. Get In Touch With Us For Custom Logistics Solutions

Yes, Installation Support Is Available For Select Equipment. Details Regarding Installation—Whether Included Or Not—Are Clearly Mentioned In Your Proforma Invoice. If You Need To Schedule Installation After Delivery, Feel Free To Contact Our Support Team At support@lighthousekitchens.in

Yes, Installation Support Is Available For Select Equipment. Details Regarding Installation—Whether Included Or Not—Are Clearly Mentioned In Your Proforma Invoice. If You Need To Schedule Installation After Delivery, Feel Free To Contact Our Support Team At support@lighthousekitchens.in